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E.H. New Ventures Gaming Sites... |
English Harbour
Casino Review
About |
Software
| Bonuses |
Games & Payouts |
Online Cashier
Gaming Policies |
Casino Customer Service |
Awards
About
EH New Ventures Inc. is owner and operator of
English Harbour Casino, which could arguably be considered the first casino to
go online. In operation on the Web since 1997 and experiencing over 4 million
software downloads, English Harbour holds their gaming license through the
esteemed government of Antigua and Barbuda, where more online casinos are
legally licensed and regulated than any other international gaming regulator.
Offering games that conform to the standards of Nevada gaming rules, and which
offer better odds than the majority of Las Vegas casinos, English Harbour prides
themselves on fair play, not to mention secure transactions and guaranteed
payouts. The software platform at English Harbour is
designed by Vegas Technology (formerly known as OddsOn), which was the 2006
benefactor of one of the most prestigious awards a software manufacturer can
receive (see Awards section of this review), and is audited on a monthly basis
through the independent gaming analysis services of Jacobson Gaming and
Certified Gambling, thus ensuring English Harbour employs a truly fair Random
Number Generator that produces games results conforming to statistical norms.
English Harbour Casinos commitment to game fairness and gaming ethics is
confirmed by the "Certified Fair Gambling" Seal (viewable on the homepage of
EnglishHarbour.com), which is only awarded to those online casinos that have
passed stringent inspections and have proven themselves as reputable providers
of safe and fair online gambling services.
E.H. Gaming Ventures owns a number of other
online gaming sites, including English Harbour Poker, Super Slots Casino, Silver
Dollar Casino, Millionaire Casino, Caribbean Gold, Casino Bleu Blanc Rouge,
Casino Aposte and All Poker Casino. E.H. Gaming Ventures is located at Old Sealy
Building, Airport Road, Coolidge, St. John's Antigua.
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Casino Software
The software platform at English Harbour Casino is a standout feature. As
previously mentioned, it is designed by Vegas Technology, which was formerly
Odds On software. In business since 1998, OddsOn first began as an eCash
handling business, and soon developed a Java based, downloadable software
platform with some of the most realistic, cutting edge gaming graphics on the
Web. Solely existing as a front end and back end software solutions provider
with no stake in individual online casinos, the software solutions at English
Harbour do no nurture any conflicts of interest. The Wizard of Odds himself, Mr.
Michael Shakleford, has deemed the OddsOn platform to be fair and consistent
with statistical norms. Now under the more palatable title of Vegas Technology,
English Harbour's software has been recognized as the best ever according to
online player polls in 2006.
Available in both Flash and download, players can either access the software
through the English Harbour Casino Website, or, can order a Free CD from the
website and download the software at a later time. Over sixty games are
available, including several wide-area progressive jackpot games. Secure audit
trails track all software functions, thus giving 100% transparency to players
for viewing their game results and financial transaction history. For downloads,
players are recommended to use computers with the following logistics (for best
results): A Windows 95 or above operating system with at least a 350 MHz Pentium
process, 64 Megabytes of Random Access Memory (RAM), a 16-bit color video card
with 800x600 resolution, and 25 Megabytes of free hard drive space.
The English Harbour Casino
Website offers helpful installation instructions,
although the process itself is quite self-explanatory, and guides user's with an
installation and download wizard as the process is taking place. For those new
to online gambling and computer downloads in general, we present English Harbour
software installation instructions here for you now: First, click on the
Download icon and when asked to Run or Save, click Save. This will download the
software files on the desktop of your computer. The InstallShield Wizard will
open and will automatically begin extracting the files for installation. When
they are ready to be installed, a dialogue box will ask you where you want to
save them. The default location is in the Programs Folder of your computer's C
Drive. In other words, the software will be located in C:\Program Files\. If you
are fine with this, simply click OK or choose another folder location to save
the files. When installation is complete, you will be prompted to register a
player account. Register to open a Practice of Real Money account and fill in
all of the registration details (You can always open a real money account at a
later date). Select OK and you will be given a unique username and password.
There will be a box marked "Remember Password", which we recommend you do not
check. If so, other people who use your computer will have access to your
account, which could jeopardize you in many ways. Write down your password and
store it in a safe place. Click Login and you are ready to gamble online.
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Bonuses & Promotions
The bonuses and promotions at English Harbour Casino are as diverse
as they come. First time depositors will be treated to a 100% Match Bonus, which
at the time of this review, was worth $275 Free in bonus money. Although there
are several game restrictions for meeting the wager requirement on the bonus
(blackjack, craps, video poker, baccarat and roulette do not apply to the
play-through), there is only a 16x wager requirement on the bonus and deposit
amount before cashing out. All bonuses are stored in a bonus account, which
keeps track of the wager requirement and unlocks the funds for withdrawal when
permissible. Players who do not want to gamble with the bonus, should contact
customer service prior to making a bet in order to have it removed. In addition
to the Welcome Bonus, English Harbour offers monthly deposit bonuses to
returning players who use Citadel electronic checks to make their deposits. 5%
on every deposit, up to $100 free each month, is available when using Citadel.
The wager requirement on these bonuses is 30x, and are limited to the same games
as the welcome bonus is. Daily rewards in the form of comp points are given at a
rate of one point for every $10 wagered, which doubles to a rate of 2 points for
every $10 wagered when the player has made cumulative deposits of $2,500 with
the casino. This is a major perk and is rare to find at other online casinos.
Additionally, account holders have access to a terrific VIP Program (invitation
only) and are frequently treated to random coupons and bonuses handed out by the
pit boss.
Another thing worth mentioning are the promotional
tournaments that English Harbour Casino is constantly hosting. Taking place
every week, players can click on the Tournament link in the lobby of the casino
to see what is currently being offered and can register to enter right then and
there. Simply create a nick-name that will be used to track your progress on the
leader board and prep yourself to compete at the appointed time. The cost to
enter the tournament is transferred into a tournament bankroll and is added to
each players normal bankroll when the tournament begins. Players need only meet
the minimum wager requirement imposed by the tournament rules and will then be
able to see their status on the leader board. To get an idea of the scope of
these tournaments, at the time of this online casino review, English Harbour was
hosting a $10,000 Freeroll slots tournament (the World's largest) in which 288
players will win a share of $10,000 and the top finisher taking home $1,000 plus
20% of the Rebuy prize pool.
Games & Payouts
As previously mentioned, English Harbour offers a diverse selection
of over 45 casino games with odds better than Vegas. All of the classic table
games, video and reel slots, video poker machines and several progressive games
are available in both Flash and on a downloadable software platform designed by
Vegas Technology. The English Harbour website offers instant access to their
Flash platform, thus allowing visitors to get a taste of the graphics and
functionality of the games. Or, players can view the impressive real-time game
demonstrations on the EnglishHarbour.com website, where they can also learn
about games in a comprehensive rules section that contains a summary of each
game, the rules, step by step instructions on playing the game via the software
(i.e. placing bets, increasing/decreasing stakes) and a special Notes section
offering tips on how to maximize one's success.
In terms of payouts, just look for
the Certified Gambling Seal. English Harbour Casino is analyzed on a monthly
basis by third party gaming expert, Dr. Eliot Jacobsen, whose gaming fairness
auditing services, Jacobsen Gaming and Certified Gambling, executes millions of
hands and tracks software logs for payout percentage verification to the
hundredths decimal place. This ensures the Random Number Generator imbedded in
the software is functioning properly and disbursing payouts at an unpredictable
and random rate corresponding to minimum monthly payout percentages. To further
validate English Harbour Casinos commitment to fairness, they are a member of
the Interactive Gaming Council, which entails they abide by the Council's
ethical Code of Conduct. For a view of recent winners and the Winners Hall of
Fame, players should visit the English Harbour Casinos main web page.
Online Cashier
The most important aspect of any online casino
cashier is the security. English Harbour understands this, and backs all
transactions with a 100% secure guarantee. E.H. New Ventures Inc. (parent
company of English Harbour) has teamed up with leading eCash processor, Virtual
Exchange, to employ proprietary security software using 128-bit data encryption
via a Secure Socket Layer (SSL) server - the same security standard used by the
world's leading financial institutions. All personal financial details are
stored and protected with the same system, and under no circumstances whatsoever
will be divulged. Virtual Exchange even offers customer service to players who
hold real money accounts at English Harbour.
The second major concern most online gamblers have
in regards to casino cashier's is the time in which payouts are processed and
received. Offering several reputable third party methods for depositing and
withdrawing funds, English Harbour Casino essentially leaves this to each player's
discretion. While most deposit methods offer instant access to funds, depending
on the service used to receive withdrawals, the time until funds are received
will vary. Players can receive funds in as little as two business days, while
certain VIP statuses are eligible to receive money even faster. The Cashier
Section of the English Harbour Casino Website has a comprehensive listing and
description of all the accepted payment methods, which include Citadel, NETeller,
PrePaid ATM, MoneyBookers, FirePay, Electronic Checks, Visa and Master Card
(which are accepted by Virtual Exchange), Bank Drafts, Wire Transfers and Money
Orders. Funds can be processed in Dollars, Euros and Pounds Sterling.
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Gaming Policies
Terms and
Conditions for visiting the English Harbour Casino
website, opening an account, downloading, installing and
making use of the software, and accepting prizes from
the casino are posted under the "Terms and Conditions"
link at EnglishHarbour.com. These are the only legally
binding terms and conditions between the casino and each
player, and should be read over before opening an
account, and at least once per month thereafter. As set
forth by English Harbour Casino, players accept full
responsibility for participating in online gambling
activities and agree to hold English Harbour Casinos,
its subsidiaries, partners and affiliates harmless from
any damage or loss that one may occur from a direct
result of using the software and/or participating in
online gambling activities. Players residing in
Netherlands and those under the age of 21 are not
permitted to place wagers with English Harbour Casino.
Players found to be in violation of this, as well as
other clauses regarding account registration, account
access and the usage of bonuses will warrant account
freezing and expulsion.
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Casino Customer Service
Any online casino that has won
player poll awards for Top Customer Service no doubt should be regarded as one
of the best online casinos on the Web. In the grand scheme of selecting an
gaming site to open a membership with, nothing is more important than customer
service. English Harbour provides - without question - the highest level of
customer service, ensuring all of their employees exercise friendliness,
responsiveness, and sound knowledge in solving problems and providing answers to
questions. The entire support team, which includes banking, tech and general
support departments, can be reached through Live Chat on the English Harbour
website, by toll-free telephone, and of course, through email (website
submission forms). There is also a Frequent Asked Questions section that
addresses several issues, including free play, downloading, casino games,
progressive jackpots, comps and VIP, usernames/password, company history,
licensing, game rules, computer system compatibility, deposit alternatives,
registration and banking options. Telephone support is available 24/7 and can be
reached in North America at 1 (866) 369-2684, in the UK and Europe at 00-800
238-77777, and Internationally at +1 (268) 481-1467.
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Visit English Harbour Casino
for more details and information.
LEGAL DISCLAIMER:
Online Casino Project.com is an independent,
non-affiliated reviewer of online casinos and poker
rooms, which are to be used for entertainment
purposes only. As such, onlinecasinoproject.com
shall be indemnified by anyone accessing this site
and who has incurred damages and/or losses, whether
financially or criminally, as a result of
participating in online gambling activities. Since
the internet is a global activity and online gambling is deemed illegal
in certain jurisdictions around the globe, it is
each player's responsibility to determine the legal
status of internet betting in the jurisdiction which
he or she resides. It is the responsibility of those
who reside in illegal jurisdictions to not access
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