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Inter Casino Review

About | Software | Bonuses | Games & Payouts | Online Cashier
Gaming Policies | Casino Customer Service | Awards


About

Only accepting non-U.S. players, InterCasino has managed to become one of the most popular gaming sites to date. Although nobody can agree on exactly who was the first actual online casino to take bets on the internet, most will agree that a small handful of casinos can be rightfully designated the "first" casinos to go online....and InterCasino is most definitely one of them.  InterCasino's reputation can be traced back to before 1997, when the "world's most popular online casino" first began winning prestigious awards that they have continued to garner year after year from players and industry professionals alike (see "Awards" section at the bottom of this review for particulars).  Endorsed by the Online Players Association (OPA), InterCasino is owned by OIGE N.V., located in the UK (Westgate Rd., Level 7 West Gate House, London, England, W5 1YY, UK), and could be considered one of the top performing properties of CryptoLogic.  And although there are some bitter, ex-licensee sites devoted to bringing a bad name upon CryptoLogic, InterCasino is arguably the most transparent and ethically operated casinos on the internet.  Licensed by the Department of Justice in Curacao (within the Netherlands, Antilles - for more info. call 1-866-578-8338), InterCasino also has three sister sites - all bearing the family name - InterBingo, InterLottery and InterPoker.  As they accommodate bettors from around the world, there are several alias sites as well, catering to Chinese, Japanese, Spanish, Italian and German languages.

Some of the largest jackpots in the history of online gambling have been won at InterCasino - not to mention the overall amount of individual jackpots awarded.  Last year alone, InterCasino awarded two individual jackpots, each totaling over 1 million.  Insured and regulated, InterCasino hosts a tightly audited and monitored gaming environment, verified by a Quality Assurance team of engineers and independent, world renowned accounting firm, Price Waterhouse Coopers.  To insure random betting results, all games are governed by a Random Number Generator that evenly distributes unpredictable results.  Generated by a Unix gaming server, the algorithms of the RNG involve random sequences of 300,000,000 numbers, and are verified to conform to the rules of Atlantic City casinos.  This is determined by ongoing tests (backed by payout percentage reports...see further down in this review) that run between 1 and 10 million bet on each game, which are then passed on to a Quality Assurance team of Engineers who play all games in a real-time environment to verify proper functioning of the system.

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Casino Software

The subsidiary software company of CryptoLogic - WagerLogic - is the force behind software system powering all of of InterCasino's games, navigation features and integrated cashier.  With a portfolio of over 150 casino games, poker suite and multi-player bingo, WagerLogic has proven themselves to be a leading contributor to gaming software technology and superior functionality.  Available as both a downloadable and No-Download Flash casino, the multi-platform, Global Edition software is compatible for both PC and Mac/NonPC users.  For the downloadable version, minimum computer system requirements are Windows 98 or higher, a Pentium 200 MHz processor, 48 MB of RAM, a 4 MB video card with 16-bit color, Direct X 7 or higher (for sound and graphics technology), Macromedia Flash Player 5, and 35 MB of hard drive space.  MAC operators should use the Flash version, which still provides the same graphics and navigation features (the only shortage will be certain slots and progressive jackpot games) User's should keep in mind that most standard PC's will have these minimum requirements and should commence with the download if they are unsure whether their system is compatible or not.  If lacking any of the necessary requirements, they will be prompted during the download.  When the download is complete, user's will have access to one of the largest multi-player suites (11 different multi-player games), 3D rendered graphics and sound, a vast selection of more than ten of the largest progressive jackpots online, gaming tips, immediate customer support (user's can request to be telephoned at any time) and real-time chat - which brings up another feature that sets InterCasino apart from its competition - the casino lobby.

The InterCasino lobby is quite unique in that it facilitates one of the most social gambling experiences on the internet.  When players are logged into the software, they have access to see how many other players are online, which games they are playing at, and who the recent big-money winners are.  User's can befriend other players and form private game rooms, join multi-player tables and engage in live chat, or simply play by themselves. The environment is completely customizable, and even allows for player-initiated software upgrades.  Players have access to an Upgrade Assistant that lets user's pick and choose which new games they want to include on their personal platform, allowing for free unlimited practice or real-money betting.

The last thing worth mentioning about the lobby is that it contains a horde of information on each game.  When a player scrolls over a game, a screen shot of the game and a pop-up menu of game rules and parameters shows up, including such necessary information as betting stakes, payoffs and number of decks.  For slot machines, this feature comes in great use, for it tells players how many lines and reels the machine has, the minimum and max coin values, max coins per line, top payout, payout scale, and whether the slot is a progressive or offers free spins, bonuses, multipliers and other perks.  You will hardly find this much transparency at other casinos.  Although it probably accounts for the slower download on the software (which will take two minutes with a high-speed internet connection and adequate memory), it is well worth the convenience of not having to enter a separate rules section to find information on each game.

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Bonuses & Promotions

Ongoing promotions include a monthly match deposit bonus, game-specific tournaments and competitions, and monthly random bonuses handed out by infamous casino manager, Jane Bentley.  Players will usually have at least two different tournament/competitions to freely compete in - usually awarding jackpots of at least 2,500.  As for the random giveaways by Jane B., these take place Friday thru Sunday and range from 25 to 50, totaling thousands each month.  If a player spots Jane at one of the multi-player tables and says hi to her, she will give them 25 on the spot. If the player challenges her to a hand of blackjack and wins, Jane will give them a bonus claim code for 50, which they can cash out later on by directly emailing her.  (Keep in mind that players are eligible for one bonus per month, and must wager at least 50 throughout the course of the day that they were awarded the bonus).  As for the monthly match deposit bonus, every player is eligible to receive up to 50 Free each month up to 600 free per year as part of an ongoing 100% match bonus offer.  A minimum deposit of 50 is required, and the monthly deposit must be made after the 1st of each month (Keep in mind the casino server runs on Eastern Standard Time EST).  Terms and conditions on this bonus include a 30x wager requirement with a ninety day window (on bonus amount only), and an exemption of Baccarat, Roulette and Craps to meet said wager requirement.  For those players who do not want to participate in any bonus offerings (and so not be bound by terms and conditions) must email support@intercasino.com with their request and account number before making a deposit.  This can take up to three days to process, so please plan ahead accordingly.

InterCasinos Players Club offers a sure way of earning more cash.  Every player is automatically enrolled into the club, which awards points for every bet made on every game.  Depending on the casino game, players will earn comp points that are exchanged at a ratio of 1 per 100 points.  Blackjack, for instance, awards 1 point for every 10 wagered.  On the 25th of each month, players points are automatically credited to their Ecash Direct account (casino cashier) and are converted into 20 cash for every 2,000 points (anything under 2,000 points rolls over into the next month).

Another smart way that InterCasino keeps its players abreast of the most current promotions are unique wallpapers that can be downloaded every month.  There also offer screen savers that can be quickly installed.  Both options will let players view the latest news, recent winners as well as ongoing and upcoming promotions and competitions.  Last but not least, is a free service called InterCasino Alerts.  Without having to share any personal details, users can elect to be notified of promotions the minute it is released by casino management.  There are no game interruptions, spam, spyware or viruses associated with InterCasino Alerts.  It is simply an option players have if they want to be in the know at all times.

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Games & Payouts

As mentioned earlier, InterCasino has a large selection of 150+ games, over ten progressive jackpots (including their highly popular line of Marvel comic slot machines, Rags to Riches and Millionaires Club slots - both of which start at $175,000 jackpots) and eleven different multi-player table games, including European and American Roulette, Baccarat, Progressive Blackjack (starting jackpot of $50,000), Super Fun 21, Standard Blackjack, Craps, Casino War, Caribbean Stud Poker (starting jackpot of $100,000), Three-Card Poker, Pontoon and Let-it-Ride Poker.  All game rules are covered in an easy to navigate rules index that is accessible directly from the Casino Lobby.  Other interesting games include Rapid Fire Jackpot Slots (available in the most recent Global Edition software package), scratch cards, classic slot machines, UK fruit machines and Bonus Video Pokers, and plenty of game specific tournaments that impose some of the lowest tournaments fees online.  Highlighted coverage should be given to the aforementioned Millionaires Club progressive slot, for it has awarded some of the largest million dollar jackpots to date.  At the time of this review, the grand jackpot was for over $2 million, with a partying gift of a BMW Z4 roadster....enough said.

Payout percentages at InterCasino are impressive across the board.  Whereas some online casinos tend to offer consistently good payouts in one area, InterCasino has a track record of hitting payouts above 98% for a variety of games.  For instance, February '06 say a 98.58% payout for roulette and a 98.53% payout for blackjack, January '06 saw a 99.21% payout for Caribbean Stud Poker and a 98.69% payout for Blackjack, while December '06 saw a 98.25% payout for the slot machines.  Overall, the highest payouts at InterCasino (consistently over 98%) happen at the blackjack tables.  As mentioned earlier, all payout percentages are tabulated by independent accounting firm, Price Waterhouse Coopers, whose data log files are all published on InterCasinos website.

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Online Cashier

All financial transactions/withdrawals at InterCasino are secured and processed by ECash Direct Ltd, who has been processing gambling related transactions since 1996, totaling over $11 billion.  Having developed their own propriety encryption/decryption software, ECash Direct processes over $2 million in winnings each month alone at InterCasino - and continues to do so for a variety of industries in over 240 countries worldwide. 

InterCasino guarantees account security and insures that all players personal and financial information is incessantly protected, monitored and transmitted (when need be) with 128-bit encryption processes.  No personal details are shared with third parties, unless required by Law, as InterCasino abides by a list of Gaming Ethics, which they have published on their website (see Gaming Policies further down in this review).  Guaranteed account security protocols (as enforced by cashier services at InterCasino) include controlled access to player accounts (which do not enable stored passwords on computers), transparent access to account holders for viewing transaction histories and betting logs, withdrawal verifications, real-time account statements, and unlimited support from cashier representatives twenty-four hours a day.

Accepted deposit methods include 900Pay, Citadel, NETeller, FirePay Check, Electronic Check, instaCash, Telebuy and MasterCard/Visa (although these may be blocked by certain banks).  Withdrawal methods include NETeller, Citadel, Wire Transfer, FirePay, Check, Electronic Check, and Visa/MasterCard when allowed.  Registration is simple, only requiring players to click on the Cashier when in the casino lobby.

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Gaming Policies

In addition to full compliance of laws and policies set forth under a casino license from the Justice Department of Curacao (Netherlands, Antilles), InterCasino follows an ethics and morality guide in regards to their gaming policies, which is not just lip service, for the players have overwhelmingly responded with high satisfaction ratings as verified by the numerous awards InterCasino has won (see below).  This policy highlights such sensitive areas as compliance with laws and regulations of their casino license jurisdiction, accountability policy that voluntarily agrees to random inspections of their gaming software by governmental authorities and legitimate gaming commissions, high standards of consumer privacy and data protection that include security protocols for preventing internal and external computer hacking, advertising ethics, meeting accepted standards as set forth by financial institutions for processing transactions, a commitment to timely handling payouts of all account holders, and protocol for archiving transactions and financial dealing to insure proper compliance if dispute resolutions are to surface.  Speaking of which, InterCasino is one of the only online casinos to voluntarily make a dispute resolution form available on their website, which is directly forwarded to the online gambling industry's "go to" casino dispute mediator and player advocate, CasinoMeister.  This act alone should stand as proof of InterCasinos confidence and commitment in providing a safe, honest and fair online gaming environment.

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Casino Customer Service

InterCasino has openly made "Customer Service" a top campaign from day one.  When they were finally awarded "Best Online Casino Customer Service" in 2005 by the readers of Gambling Online Magazine (see below), it became clear that all those years of hard work had finally paid off for this highly decorated casino.  In addition to some of the fastest responding customer service on the Web (available through email and toll-free telephone), InterCasino has taken steps to set their service apart from the rest.  One way in which they have done this is by enabling the "Phone Me Know" protocol in their casino lobby, which lets players send a quick request via the gaming software to be called by a customer support representative, which they do with impressive, breakneck speed.  Emails can be sent directly to casino manager, Jane Bentley at janeb@intercasino.com for any queries on navigating the software or playing games.  All other inquiries for advice can be sent to support@intercasino.com or by calling 1-866-687-7926.  The InterCasino Digest is another good reflection on the Customer Service here, for it is a well-thought-out email publication that keeps players abreast with the latest news, and not just promotional gimmicks or giveaways.  For players who opt to explore InterCasinos website firsthand, take a moment to peruse their FAQ's, which cover all the basics and then some, including tips on getting started, the Practice Playing Mode, installing the software, player account information, promotion terms, computer connection issues, and game fairness protocols.

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Awards

Where does one possibly begin, when talking about the host of accolades and awards that InterCasino has garnered from respected gambling publications and the players themselves?  I suppose from the very beginning....so here goes:

In addition to receiving green lights from the OPA, Excite Web Directory, Rolling Good Times Magazine and PC Computing, InterCasino first hit fame when they snatched up the Top Picks Award by AnteUp Gambling in 1999.  2001 marked the longest winning streak for InterCasino getting the Best Casino award from the readers of Gambling Online Magazine (GOM) (since that time, they have won the highest coveted award five year in a row). Having polled over 60,000 online gamers each year from across the globe, the Top Casino Award from GOM is a testament to InterCasinos overall management and customer satisfaction. 2002 was a good year for InterCasino, when they grabbed two awards - One from CasinoMeister for Best Casino and for Top Casino again from GOM.  2003 saw much deserved attention given to InterCasinos tournament action when they were awarded Best Tournaments by CasinoMeister.  If any of these prior years had not established InterCasino as one of the internet's leaders in online casino gambling, 2004 assuredly did - InterCasino won five different awards, including "Best Casino Bonuses", "Best Online Casino For Slot Machines" by Strictly Slots Magazine, "Fastest Payout for an Online Casino" and "Best Casino Runner Up" by Casino Player Magazine, "Best Online Casino" by Gambling Online Magazine, "Best Promotions" by Got2Bet, and "Best Tournaments" by CasinoMeister again, and "Customer Excellence Award" by the Online Players Association (the only OPA recommended casino that did not receive a single complaint the entire year of 2004).  And just when everybody thought InterCasino could not do any better, 2005 outshined 2004 with the casino bringing in five more awards, including "Best Online Casino" from both GOM and Casino Player Magazine, "Best Player Reward Program", "Best Online Casino for Slots", and the highly touted "Best Customer Service" from Strictly Slots Magazine. InterCasino has won GOM's Top Casino in 2006.

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