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Play United
Casino Review

About | Software | Bonuses & Promotions
Games & Payouts | Online Cashier | Gaming Policies | Casino Customer Service | Awards


Play United Casino is a UK/Gibraltar based online betting destination offering practice gambling and real-money gambling in various currencies, including Pounds, Euros and Dollars. Legally licensed by the Mohawk Nation's Kahnawake Gaming Commission in Canada, and certified by world-renowned gaming software validation firm, Technical Systems Testing, Play United is a fair and secure gaming host. Keeping UK players in the forefront of their mission statement, Play United's spotless track record shows they understand the importance of security, privacy and game fairness - and that they are committed to maintaining a 100% transparent virtual gambling platform. All financial transactions and cash processing are facilitated by Aqua Gaming (AquaPay) London. The AquaPay internet gateway enables the secure, real-time online processing of payments in several currencies, and are widely considered to be one of the most comprehensive and advanced payment processors on the Web. In terms of ethical standards, Play United Casino promulgates a zero tolerance policy for underage gambling and provides direct assistance to problem gamblers.

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Casino Software

Very few other UK online casinos have as accessible a Flash Software platform for participating in free practice gambling mode. Player's can simply click on the Instant Games button to have immediate access to a vast selection of casino games in true form of the download version. To gain full access to the software platform and make use of its navigational capabilities, no registration details are required (unless gambling with real money, of course).  The software is developed and maintained by Real Time Gaming (RTG), who is well known and respected in the online gambling industry. The entire software platform has been source tested by Technical Systems Testing, whose testing procedures entail the running of millions of hands to determine payout percentage verification and proper functionality of the Random Number Generator. Such tests have shown that odds are normally better than the best days at land-based pubs and casinos. In terms of the software's transparency, players have complete access to their financial transaction history and all game results played with real money.

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Bonuses & Promotions

At the time of this review, Play United Casino was offering a total of 750 Free spanning four deposits. They are also offering a 50% 1,000 High Roller Welcome Bonus. Despite the fact these bonuses cannot be qualified for cashout by playing blackjack, craps, roulette, baccarat, video poker, Pai Gow, TriCard Poker, Red Dog and War, the wager requirements are smaller than average. The 750 bonus needs to only be played through 22 times, whilst the 1,000 bonus also requires a 22x play-through. Although you will be relegated to the gaming machines or Caribbean Stud Poker, you will be well on your way to getting these bonuses cashed out if you hit a jackpot or win on a few large bets. Gamblers can also opt for a 15% deposit bonus when using Neteller or Firepay, and 10% when using InstaDebit, Click2Pay, ECO Card, MoneyBookers or Visa/Mastercards to make deposits.

Play United also sends out informative Newsletters, which each player has the option of receiving by email or by visiting the "Newsletter Page" on the Play United Casino website. We recommend getting a hold of the Newsletter either way, and reading over everything it has to offer. More bonuses, corresponding bonus claim codes, as well as all bonus terms and conditions are conveniently divulged in each casino newsletter.

All players qualify for the Loyalty Program. The more one gambles, the more comp points they receive, which can be redeemed for cash at a rate of 1 per 100 points. As a player accumulates points, they also move up through the ranks of Play United's VIP Program, which again, is one of the best in the business. Players start off at the PlayVIP level, then move up through PlayGold and PlayPlatinum, all the way to highest level, PlayElite. Depending on how much one wagers with the casino, membership is granted on a temporary basis (from thirty to ninety days). It only takes 1 in purchased and 1 in bets to receive PlayVIP membership for thirty days. PlayGold status is achieved for a minimum of sixty days when 2,000 in purchases and 50,000 in bets have been made. PlayPlatinum status is obtained for a minimum of ninety days when 30,000 in purchases and 750,000 in bets have been made. PlayElite status is granted for ninety days minimum when 50,000 in purchases and 1,250,000 has been made in bets. VIP benefits understandably vary from tier to tier, and include special Welcome Bonuses, Improved exchange ratios for comp points, faster withdrawals in as little as 1 day, personal casino host and account manager, and a horde of deposit incentives and elite promos.

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Games & Payouts

As mentioned earlier, all of the Real Time Gaming casino games at Play United Casino can be instantly accessed via the no-download Flash software platform. There are now over 100 games to choose from, including eight progressive jackpots and a large variety of highly realistic and entertaining slot machines and video pokers. Play United has been steadfast about expanding their offering of games, which Real Time Gaming helps facilitate with several new releases throughout the year. At the time of this online casino review, Play United just released their Fall lineup of new games, which included Sic Bo and the Paradise Dreams, Paris Beauty, and Penguin Power online slots. Accurate payouts are confirmed for two reasons. First, the Random Number Generator governing the software is tested on an ongoing basis and is deemed to be entirely fair and random according to Technical Systems Testing. Secondly, the Recent Winners that are published on the Play United Casino News Page speaks for itself. Some of the recent big takers include a 165,000 jackpot on Cleopatra's Gold slot, 25,400 on the GoldBeard machine, 37,500 on Sunken Treasure, and a whopping 175,736 by a player at the roulette table.

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Online Cashier

All payment processing at Play United Casino is handled by AquaPay London, whose trademarked AquaPay gateway provides 100% secure, multi-currency payment solutions. Player account information is stored on 24-hour protected computer servers with Secure Socket Layer firewalls, and each transaction is encrypted with RSA public/private 128-bit data key encryption, all of which is managed by fraud control systems. For instance, whenever a player requests a withdrawal, a fax back verification form must be filled out and faxed in by the player making the request. Copies of drivers licenses and credit cards on file with the casino are used to insure proper identification, thus preventing fraud. Several alternative deposit methods are accepted at Play United Casino, including some that return kickback bonuses up to 15% back on deposit amounts. NETeller, FirePay, eWalletXpress, Money Bookers, Click2Pay, ACH, InstaDebit and ECO Cards are all accepted - all of which enable Instant Deposits except, ECO and MoneyBookers. Withdrawals can be received by mailed personal check (12-25 days), Wire Transfers (up to 10 days), Visa Cards (8-12 days), FirePay (2-5 days) and NETeller (1-5 days). Depending on VIP level status and the withdrawal method used, withdrawals can remain pending for 1 to 4 days, allowing for identity and security checks to go through. During this time, players can reverse their request if need be.

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Gaming Policies

All players should and must read over the Terms and Conditions to gamble online at Play United Casino. These will clarify what rights and obligations each player has, as well as the legal responsibilities and liabilities of Play United. Our review of these gaming policies concludes they are fair and reasonable, and serve well in protecting the casino from legal attack. This is a good thing, for any operation whose assets are vulnerable to the machinations of dishonest players, stands a great risk of losing everything and going under. Regarding the legal protections of players, Play United clearly states in their Terms and Conditions that all players assume full responsibility for gambling online, in addition to determining their own legal obligations according to the gambling laws of the jurisdiction in which the player resides. The software and odds are fair, and there is no obligation on the player's behalf to gamble with real money. Any use of Play United Casinos software platform entails the granting of a personal, non-exclusive, non-transferable sub-license to the player, which upon doing so, the player agrees to to abide by the gaming policies posted on the Play United website. These can be read by clicking on "Terms and Conditions", located at the very bottom of the Play United Casino Homepage.

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Casino Customer Service

On the Play United Casino Website, it says "Customer satisfaction is our top priority". So far, Play United has lived up to its promise. Although their Player Management and Support Group is contracted out, unlike many other casinos who outsource to customer relations department's staffed by broken English speaking representatives, Play United makes use of a team of skilled technicians and customer service providers. Live chat through the software platform and Play United website is available, as is email correspondence and twenty-four hour toll-free telephone support. As part of their user-friendly offering, Play United has published a comprehensive list of Frequently Asked Questions on their website, covering everything from Multi and Private Group tables, to how to change stake amounts and place/remove bets.

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Play United has been at the forefront of new casino game releases and is proud to say they lead the way in overall game releases through their software provider, Real Time Gaming. Play United's track record is a testament to their commitment of keeping things fresh and new, which the UK online gaming community has recognized.

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Visit Play United Casino for more information.

LEGAL DISCLAIMER: Online Casino is an independent, non-affiliated reviewer of online casinos and poker rooms, which are to be used for entertainment purposes only. As such, shall be indemnified by anyone accessing this site and who has incurred damages and/or losses, whether financially or criminally, as a result of participating in online gambling activities. Since the internet is a global activity and online gambling is deemed illegal in certain jurisdictions around the globe, it is each player's responsibility to determine the legal status of internet betting in the jurisdiction which he or she resides. It is the responsibility of those who reside in illegal jurisdictions to not access this website.

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