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Silver Oak Casino Review

About | Software | Bonuses | Games & Payouts | Online Cashier
Gaming Policies | Casino Customer Service | Awards


About

Silver Oak Casino is a newly rebranded RTG-powered online casino under new management. Based out of Costa Rica, Silver Oak is licensed to do business offshore, and yes, is largely focused on catering to online gamblers residing in the U.S. In fact, Silver Oak has a higher success rate in securely and quickly processing deposits from U.S. players than most of its competition. Not the same Silver Oak that was associated with the Crystal Palace Group, the newly independent SilverOakCasino.com stands out from the rest of the pack by offering a comprehensive promotion package, a commitment to outstanding customer service and, quite simply, raising the bar in operator transparency for RTG casinos.

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Casino Software

Using the latest version of Real Time Gaming's high-speed software platform, Silver Oak is up to speed with the best in online gambling graphics, gaming technology and security/safety applications. Fun money or real money wagering is available on both an Instant Flash (no-download) platform and a fully downloadable software bundle hardly making a dent in disk space and taking less than a minute to complete. For fairness verification purposes, Silver Oak's RTG powered platform has been tested for proper RNG operation (fair odds and unpredictability) by renowned global testing facility, Technical Systems Testing (TST).

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Bonuses & Promotions

This is one area where Silver Oak Casino shines, and quite frankly, stands out from much of it's U.S. facing brethren casinos. The main advertised welcome bonus covers ten deposits and is worth 100% up to $10,000 Free total. The play-through is 30x and the maximum withdraw on bonus winnings is twice the face value of the bonus. As this promo covers ten deposits (each worth up to $1,000 Free), each subsequent bonus is contingent on whether or not the previous bonus was used to maintain a positive balance. In other words, once you come out ahead, no more of the welcome bonus offers can be claimed. However, Silver Oak offers a host of other reload bonuses and ongoing promotions, including 30-60% cashback bonuses, 10% cashback on weekly losses and weekly reload bonuses ranging from 100-160% Free. And for players who make at least two $25 deposits in any given month, they will be entered to win a $10,000 bonus chip monthly sweepstakes draw.

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Games & Payouts

There are well over 125 casino games available for play at Silver Oak, including over 75 slot machines. For a comprehensive view of what is available, it is highly recommended to visit the Silver Oak Casino website, navigate to the games page and use the Casino Games Finder to search games by type, jackpot and/or popularity. Detailed playing instructions are published for every game available, and the slots especially are explained in great detail.

According to the most recent reviews, Silver Oaks payouts are in the upper nineties percentile. For more details, contact Silver Oak customer or TSTglobal, which provides software RNG certification for Real Time Gaming Software.

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Online Cashier

Silver Oak Casino accepts a wide range of eWallets for making deposits and withdrawals, and uses the latest encryption and server technology to process transactions and store transaction audit trails, which each player has full access to for his/her records. Processing times for deposits and withdrawal vary, depending on the method and player's country of residence; However, most all deposits are processed instantly, while cash transfers can take up to 20 minutes. Preferred withdrawal methods for U.S. players include bank wires, bank checks and cash transfers. Withdrawal requests are speedily processed (no more than 7 days), which is a claim that Silver Oak prides itself on. All first time withdrawals are subject to ID Verification with a Credit Card Agreement Form - normal policy at all online casinos. Maximum withdrawal amounts are $2,500 per week.

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Gaming Policies

All online casinos operate by a set of terms and conditions, and Silver Oak Casino is no different. In fact, after an in-depth review, there are no red-flag terms to report. Enforcing a generally accepted code of practice, Silver Oak imposes restrictions on opening multiple accounts and claiming multiple bonuses. Online Casino Project is very pleased to report that Silver Oak is, in fact, one of the most transparent RTG online casinos out there today. No offense to RTG, the fact of the matter is that other software platforms, like Microgaming, have been leading the way in gaming responsibility standards since the dawn of online gambling. Many RTG licensees have lagged in this area, and Silver Oak is doing a fantastic job at changing this stigma - something which RTG should be proud of.

In the event of a player dispute, i.e., payment/withdrawal issue, Silver Oak provides a current resolution form through RTG's complaints processor and mediator - Central Dispute System. Click the CDS logo on Silver Oak's homepage for more details.

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Casino Customer Service

As mentioned, Silver Oak is committed to serving the U.S. and Canadian online gambling communities, and as such, operates a toll-free telephone line specifically dedicated for players residing in North America. And while Silver Oak's Live Chat support is not in-house, they use the services of LivePerson, which is a highly rated customer service support center highly experienced in the online gambling sector.

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Awards

Other than being listed at the leading online casino review portals like Online Casino Suite, Online Casino Topic and Gambling Reviews, Silver Oak Casino has not won any "official" awards as of yet. Being a newly rebranded casino, Silver Oak is certainly in the running for a "Most Improved Casino" award in the near future.

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Visit Silver Oak Casino for more details and information.


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